Legal
This page sets out the privacy policy for walltowallmarketing.com.
walltowallmarketing.com (the “Site”) is owned and operated by Goldilocks Academy Pty Ltd trading as Wall to Wall Marketing.
Goldilocks Academy Pty Ltd trading as Wall to Wall Marketing is the data controller and can be contacted at:
Email: [email protected]
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our Site, submit a form, request a demonstration, purchase a product or service, communicate with us, or otherwise interact with Wall to Wall Marketing.
This Privacy Policy applies in addition to the terms and conditions of our Site.
The purpose of this Privacy Policy is to explain:
We only collect personal information that is reasonably necessary for our business activities, services, communications and legal obligations. Depending on how you interact with Wall to Wall Marketing, we may collect the following information.
When you visit or use our Site, we may automatically collect information such as:
Personal information may be collected when you:
We may use personal information for the following purposes:
We will not use personal information for a materially different purpose without providing appropriate notice or obtaining consent where required.
For users in jurisdictions where a legal basis for processing is required, including the European Union and United Kingdom, we may process personal information on one or more of the following grounds:
Where processing is based on consent, you may withdraw that consent at any time. Withdrawal of consent does not affect processing that was lawful before consent was withdrawn. To withdraw consent, contact [email protected].
Where you provide your mobile telephone number and expressly opt in to receive SMS messages from Wall to Wall Marketing, we may send text messages relating to the service, enquiry, request or communication for which you provided consent.
For example, where you request a customised Flooring Answer Anytime demonstration, SMS messages may include:
Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at [email protected].
Consent to receive SMS messages is not a condition of purchasing any product or service. Providing a mobile or telephone number does not, by itself, constitute consent to receive SMS communications where consent is required. SMS consent must be provided separately and affirmatively.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
SMS opt-in information and consent are used only to provide communications that the user has requested or consented to receive and to operate the associated messaging service.
Our Site may use cookies, pixels and similar technologies to:
These technologies may collect information including IP address, browser information, device information, pages viewed, links clicked, time spent on the Site, referral source and advertising interaction data.
We may use analytics and advertising services provided by platforms such as Google and Meta where applicable. You may be able to control or disable cookies through your browser settings or through cookie controls provided on our Site. Disabling certain cookies may affect how some parts of the Site function.
We may disclose personal information to employees, contractors and service providers where reasonably necessary to operate our business or provide services. This may include providers that assist with:
These service providers are expected to handle personal information only as reasonably necessary to provide services to us and in accordance with applicable obligations.
The disclosures described above do not override the restrictions applying to SMS opt-in information and mobile messaging consent. Mobile information and text-message opt-in consent are handled in accordance with the SMS Consent and Mobile Information – No Sharing section of this Privacy Policy.
We may disclose personal information where:
We do not sell personal information.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing requested products or services, maintaining customer records, responding to enquiries, meeting legal or regulatory requirements, resolving disputes and enforcing agreements. Retention periods may vary depending on the type of information and the reason it was collected.
We use reasonable administrative, technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration, disclosure, destruction and other unlawful processing. These measures may include access controls, secure systems, authentication controls, restricted access to information, appropriate internal procedures, and safeguards used by service providers processing information on our behalf.
While we take reasonable precautions, no internet transmission, electronic storage system or technology can be guaranteed to be completely secure. If you believe your information or interaction with Wall to Wall Marketing is no longer secure, please contact us at [email protected].
Depending on your location and applicable law, you may have rights relating to your personal information. These may include the right to:
To exercise these rights, contact [email protected].
Where you have consented to receive marketing emails, you may unsubscribe at any time by clicking the unsubscribe link contained in an email, or by contacting us at [email protected].
You may opt out of SMS messages at any time by replying STOP. Once an opt-out request has been processed, you will no longer receive SMS messages covered by that consent unless you opt in again. For help with SMS communications, reply HELP or contact [email protected].
Some browsers provide “Do Not Track” or similar privacy signals. Where technically supported and legally required, we may respond to applicable browser or privacy preference signals. We cannot control how third-party services respond to those signals.
Our Site and services are intended for adults. The minimum age to use our Site is 18 years of age. We do not knowingly collect personal information from children under 16 years of age. If we become aware that personal information has been collected from a child in circumstances where it should not have been collected, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided personal information may contact us at [email protected].
Wall to Wall Marketing is operated by an Australian business. If you access our Site or services from another country, your personal information may be processed in jurisdictions different from your own. Where required, we take reasonable steps to ensure appropriate safeguards apply to international transfers of personal information.
For users in the European Union, we seek to comply with applicable requirements of Regulation (EU) 2016/679, commonly known as the General Data Protection Regulation. For users in the United Kingdom, we seek to comply with applicable UK data protection requirements.
We have not appointed a Data Protection Officer because we do not currently fall within the categories of controllers or processors that are required to appoint one under Article 37 of the GDPR.
If you have a complaint about how we handle your personal information, please contact us first at [email protected] so that we have an opportunity to address the issue. Depending on your location, you may also have the right to lodge a complaint with an applicable privacy or data protection authority.
We may update this Privacy Policy from time to time to reflect changes in our business, our data practices, applicable laws or industry requirements, or our products, services or technology. When this Privacy Policy is updated, we will update the effective date shown at the top of the page. We recommend reviewing this Privacy Policy periodically.
If you have any questions, concerns, requests or complaints relating to this Privacy Policy or your personal information, please contact:
Wall to Wall Marketing
Goldilocks Academy Pty Ltd trading as Wall to Wall Marketing
Email: [email protected]
Website: walltowallmarketing.com